The Oculus Quest 2 is already out, and we’d argue among the first equipment you can purchase to your unit are the Elite Strap or the Elite Strap with Battery. The Elite Strap makes an enormous distinction in placing on the VR headset comfortably. Sadly, it appears you’ll have a tough getting one as Fb is delaying delivery out new items.
According to UploadVR, Fb despatched out emails to prospects with excellent preorders for both the Elite Strap and the Elite Strap with Battery. Because the identify implies, the 2 equipment are successfully the identical, however the latter comes with a built-in battery to increase your VR playtime.
The e-mail states:
We’re reaching out to tell you that we received’t have the ability to ship your Quest 2 Elite Strap with Battery and Carrying Case by the estimated ship date. We’re investigating some buyer high quality reviews and whereas we consider that is affecting a really small proportion of Elite Strap equipment, it’s vital to us that we’re at all times offering our prospects with the highest-quality expertise doable with our merchandise, so we’ve quickly paused on delivery stock from our distribution facilities whereas we glance into this.
If you need to maintain your order regardless of the delivery delay, please tell us by contacting Oculus Assist. When you request that we maintain your order and fill it later, you continue to have the fitting to cancel the order at any time earlier than we ship it to you.
The legislation requires that we robotically cancel your order and problem you a refund until we hear from you or ship your order by 12/08/2020. If you do not need to attend, and want to cancel your order for a full refund earlier than then, chances are you’ll accomplish that out of your account or by contacting Oculus Assist.
We respect your understanding and apologize for any inconvenience this will have brought on. You probably have any additional questions, please contact Oculus Assist.
And as advised within the electronic mail, several reports have shown up on Reddit exhibiting the Elite Strap snapping in half. The “strap” parts of the accent are onerous plastic, and it appears they’re buckling below the stress because the person tightens the strap. We’ve an Elite Strap at Evaluation Geek and haven’t seen the issue but. UploadVR notes it also hasn’t seen its Elite Straps snap either.
However Fb’s electronic mail suggests it’s taking the reviews significantly and can examine the reason for the problem earlier than delivery out extra items. It’s even providing refunds to anybody who doesn’t wish to wait. When you visit the Oculus site today, you possibly can’t order the Elite Strap or the Elite Strap with Battery. Each are listed as unavailable.
That solely leaves the query of what the corporate will do for patrons who have already got Elite Straps if Fb determines the issue comes all the way down to a design defect. If and once we study extra, we’ll let you recognize.